Skip to main content

Customer Service Boot Camp

ID : 79424   
« back to classes page
ClassGraphic This course teaches the dynamics of providing not just good, but GREAT customer service! Learn the “Golden Rule” of public interaction and use your interpersonal skills to build rapport and develop loyalty with a client or customer. Discover techniques that will hone your listening skills so that you also hear what the customer is NOT saying. Master ways of addressing customers’ anger and concerns when your service or product has failed to meet expectations. This course will help develop, enhance, and strengthen the soft skills needed to ensure positive interactions with the people that drive, support, and sustain your business or service.

Class Details

2 Sessions
Weekly - Wed

Location
Elizabeth Bradley Turner Center

Instructor
Marjorie Howard 

CEUs : 0.6

Total Cost: 

$69.00


Registration Closes On
Wednesday, January 23, 2019 @ 11:59 PM

Schedule Information

Date(s) Class Days Times Location Instructor(s) Instructional Method
1/23/2019 - 1/30/2019 Weekly - Wed 6:00 PM - 9:00 PM Columbus, Elizabeth Bradley Turner Center  Map Marjorie Howard  ClassRoom

Other Class Offerings

Customer Service Boot Camp
ID: 79425

04/03/19 - 04/10/19
Weekly - Wed
2 sessions.