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Customer Service Boot Camp

ID : 82273   
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ClassGraphic This course teaches the dynamics of providing not just good, but GREAT customer service! Learn the “Golden Rule” of public interaction and use your interpersonal skills to build rapport and develop loyalty with a client or customer. Discover techniques that will hone your listening skills so that you also hear what the customer is NOT saying. Master ways of addressing customers’ anger and concerns when your service or product has failed to meet expectations. This course will help develop, enhance, and strengthen the soft skills needed to ensure positive interactions with the people that drive, support, and sustain your business or service.

Class Details

2 Sessions
Weekly - Wed

Elizabeth Bradley Turner Center

Marjorie Howard 

CEUs : 0.6

Total Cost: 


Registration Closes On
Wednesday, October 16, 2019 @ 11:59 PM

Schedule Information

Date(s) Class Days Times Location Instructor(s) Instructional Method
10/16/2019 - 10/23/2019 Weekly - Wed 6:00 PM - 9:00 PM Columbus, Elizabeth Bradley Turner Center  Map Marjorie Howard  ClassRoom