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Managing Customer Service

ID : 83790   
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As someone who participates in delivering high levels of customer service, you're an important ambassador for your organization. In this course, you will discover a number of dynamite methods to bring out your best and also do the same for the people you work with. You will learn how to measure customer service—from your company's point of view and from the customers—and discover how to anticipate the needs of your customers.

Class Details

52 Sessions
Online 24/7

Location
Ed2Go

Instructor
Online Online 

CEUs : 2.4

More information online at: 
Ed2Go

 

Notice

Please read:  Software Requirements: PC: Windows XP or later. Mac: OS X Snow Leopard 10.6 or later. Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible. Adobe Flash Player. Adobe Acrobat Reader. Software must be installed and fully operational before the course begins.

Total Cost: 

$149.00


Registration Closes On
Wednesday, April 15, 2020 @ 11:59 PM

Schedule Information

Date(s) Class Days Times Location Instructor(s) Instructional Method
4/15/2020 - 6/5/2020 Online 24/7 12:00 AM - 12:00 AM N/A - Online Online Online  Online

Other Class Offerings

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01/15/20 - 03/06/20
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Managing Customer Service
ID: 83788

02/12/20 - 04/03/20
Online 24/7

Location
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Managing Customer Service
ID: 83789

03/18/20 - 05/08/20
Online 24/7

Location
Ed2Go

Instructor
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